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Evidence Guide: CHCSET003 - Work with forced migrants

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCSET003 - Work with forced migrants

What evidence can you provide to prove your understanding of each of the following citeria?

Develop a professional rapport with people who are forced migrants.

  1. Apply cultural sensitivity and adapt communication techniques, style and language to accommodate cultural values and practices of people who are forced migrants.
  2. Identify how own ethnicity, religion, class and gender affect interactions with people and modify approach to suit people who are forced migrants.
  3. Identify the communication needs of people who are newly arrived, traumatised and confused and modify approach to suit.
  4. Identify where an interpreter is needed and work to ensure that interpreter services are accessed.
Apply cultural sensitivity and adapt communication techniques, style and language to accommodate cultural values and practices of people who are forced migrants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify how own ethnicity, religion, class and gender affect interactions with people and modify approach to suit people who are forced migrants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the communication needs of people who are newly arrived, traumatised and confused and modify approach to suit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify where an interpreter is needed and work to ensure that interpreter services are accessed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan settlement services.

  1. Identify current issues which may impact on own work and organisation relevant to the provision of settlement services.
  2. Collect, discuss and use the views of key stakeholders and representatives from relevant target groups when determining service requirements.
  3. Develop and maintain links with workers in complementary roles in the provision of settlement services.
  4. Evaluate issues in relation to a person’s culture, family background and interest and modify settlement plan to suit.
  5. Identifying specific needs of individuals and determine learning program requirements.
  6. Document and agree on settlement plan with person and other relevant service providers and stakeholders.
Identify current issues which may impact on own work and organisation relevant to the provision of settlement services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect, discuss and use the views of key stakeholders and representatives from relevant target groups when determining service requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain links with workers in complementary roles in the provision of settlement services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate issues in relation to a person’s culture, family background and interest and modify settlement plan to suit.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identifying specific needs of individuals and determine learning program requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and agree on settlement plan with person and other relevant service providers and stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address issues associated with people who are forced migrants.

  1. Provide support to people who are forced migrants using a collaborative approach.
  2. Discuss and provide information regarding services available in Australia and the importance of using these services.
  3. Take into account the culture, religion, gender and experiences of the person in all actions and decisions.
  4. Recognise signs of trauma and refer to other services.
  5. Support person to deal with loss and grief.
  6. Support person to deal with discrimination from the mainstream community and other ethnic groups.
  7. Support person to make links within their own community and within the broader Australian community.
  8. Refer person to other service providers as required to meet their needs.
Provide support to people who are forced migrants using a collaborative approach.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss and provide information regarding services available in Australia and the importance of using these services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take into account the culture, religion, gender and experiences of the person in all actions and decisions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise signs of trauma and refer to other services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support person to deal with loss and grief.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support person to deal with discrimination from the mainstream community and other ethnic groups.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support person to make links within their own community and within the broader Australian community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer person to other service providers as required to meet their needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review support.

  1. Obtain ongoing feedback from people in relation to service and support.
  2. Evaluate progress in relation to settlement plan.
  3. Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing.
  4. Identify opportunities for improved service provision and modify approach.
Obtain ongoing feedback from people in relation to service and support.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate progress in relation to settlement plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify opportunities for improved service provision and modify approach.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge